The Solution:  Intelligent Processing of Laboratory Samples

Client: A national reference company in laboratory test processing.

The Challenge

  • The volume of samples can range from 300,000 to 1 million per day.

  • Operations run in three shifts daily. Samples not processed in one shift are carried over to the next.

  • A wide variety of test types require specific skills from staff members.

  • Staff availability in each area may vary due to vacations, days off, or unforeseen events.

  • Information on personnel and samples is stored in different systems that do not communicate with each other.

The Objective

Optimize the use of human and laboratory resources through daily synchronization between staff availability and sample demand, with intelligent recommendations that reduce delays and idle time, even under uncertain scenarios.

The Solution

Development of a tailor-made planning system that takes into account:

  • The variable demand of samples, the departments that can process them (biochemistry, hematology, genetics, etc.), and delivery-time priorities.

  • Available staff by shift and area of expertise.

  • Physical resources such as equipment, workstations, and materials.

  • The need to adapt to inevitable last-minute changes.

  • A modern interface with dashboards to facilitate efficient resource management.

Results

With Mip Wise’s solution, the company will achieve:

  • Elimination of time spent cross-checking data in spreadsheets to measure resource utilization.

  • Greater ease in planning, simulating, and optimizing resource allocation.

  • Increased sample processing capacity by minimizing resource idleness.

  • Greater predictability in operations, even in uncertain scenarios.

  • Fewer delivery delays and greater control over priorities.